dk44 dna Terms and Conditions

dk44 dna is an online gaming and sports betting platform operating for users in Bangladesh. These terms and conditions ("Terms") apply to the use of all services on the dk44 dna website, mobile application and platform.

By accessing the dk44 dna platform to create an account, play any game or place a bet, you confirm that you have read and accepted these Terms in full. If you do not agree with any part of these Terms, please stop using the platform.

dk44 dna reserves the right to amend or change these Terms at any time. Changes take effect once published on the website. Users are advised to visit this page regularly to check the latest version.

Each person may create only one account on the dk44 dna platform. Opening multiple accounts is strictly prohibited and, if detected, all associated accounts will be closed.

2.1 Information Provided at Registration

You must provide accurate and up-to-date information when registering your account. The following details must be correct:

• Full name (as shown on your National ID card or passport)
• Date of birth (for age verification)
• Mobile number (for OTP verification)
• Email address (if applicable)
• Payment method details

2.2 Identity Verification (KYC)

dk44 dna may ask you to complete an identity verification process for withdrawals or deposits above a certain amount. You may be required to submit a copy of your National ID card, passport or other government-issued document. Failure to cooperate with this process may result in restrictions being placed on your account.

2.3 Account Security

It is your responsibility to keep your account login details, password and OTP codes completely confidential. Do not share this information with any third party. If you suspect unauthorised access to your account, notify our support team immediately.

The minimum age to use the dk44 dna platform is 21 years. No person under the age of 21 may create an account or take part in any gaming or betting activity on this platform.

dk44 dna may request the necessary documents at any time to verify age. Providing false information about age is a direct breach of these Terms and may result in the permanent closure of the account.

Deposits on the dk44 dna platform can currently be made via bKash, Nagad and Rocket. The minimum deposit amount for each method is ৳100.

4.1 Deposit Process

• Log in to your account and go to the Payments section.
• Select your preferred payment method (bKash, Nagad or Rocket).
• Enter the deposit amount (minimum ৳100).
• Follow the instructions to complete the payment.
• After a successful transaction, your account balance will be updated automatically.

4.2 Source of Funds

You may only deposit into dk44 dna from a payment method registered in your own name. Deposits from third-party accounts are not accepted and, if detected, the transaction may be cancelled.

Winnings can be withdrawn via bKash, Nagad or Rocket. The minimum withdrawal amount is ৳1,000.

5.1 Withdrawal Process

• Make sure your account has sufficient balance before submitting a withdrawal request.
• Withdrawals must be made to the same payment method used for the deposit.
• The withdrawal process generally takes between 30 minutes and 3 hours.
• Withdrawals may be held if the identity verification process has not been completed.

5.2 Withdrawal After Completing Bonus Wagering

To withdraw funds earned from a bonus, the specified wagering requirement must be met. Bonus balance cannot be withdrawn before wagering is complete. See the bonus section below for details.

dk44 dna offers various bonuses and promotional offers. Each offer has its own terms, which are clearly stated before they apply.

6.1 Welcome Bonus

New members receive a 100% bonus on their first deposit, up to ৳15,000. Specific conditions must be met to receive this bonus.

6.2 Wagering Requirements

The wagering requirement for the welcome bonus is 15 times the bonus amount. This means you must wager that amount 15 times before the bonus can be withdrawn.

6.3 General Bonus Terms

• Each user may claim each bonus offer only once.
• Wagering must be completed within the specified time limit after receiving the bonus.
• Bonus funds cannot be withdrawn directly — only after wagering has been completed.
• Using multiple accounts to claim bonuses is strictly prohibited.
• dk44 dna reserves the right to cancel any bonus at any time if fraudulent activity is detected.

dk44 dna is committed to maintaining a fair and safe gaming environment. All users must follow the conduct rules below:

7.1 Prohibited Activities

• Using any kind of fraudulent software or bots.
• Attempting to manipulate game outcomes.
• Colluding with other players to gain an unfair advantage.
• Using the platform for money laundering.
• Operating an account using a false identity or false information.
• Exploiting technical errors in the system to gain an unlawful advantage.

7.2 Technical Issues

If a game or bet remains incomplete due to a server error or network problem, dk44 dna will resolve the matter according to the system logs. In such situations, the decision of dk44 dna will be considered final.

dk44 dna reserves the right to temporarily suspend or permanently close an account without prior notice in the following circumstances:

• Breach of any provision of these Terms.
• Providing false information during identity verification.
• Operating multiple accounts.
• Fraudulent or illegal activity.
• Bonus abuse.
• Breach of age-related conditions.

Users may also request closure of their own account at any time. In that case, any valid balance will be returned, though this may not apply to accounts closed due to a breach of these Terms.

dk44 dna uses SSL encryption and modern security technology to protect your personal information. To learn more about how your information is collected, stored and used, please read our Privacy Policy.

Your personal information may be shared with third parties necessary to operate our services (such as payment processors). However, your information will not be sold or transferred to any external party for marketing or commercial purposes.

dk44 dna is not responsible for financial losses arising directly from gaming and betting activity. Gaming is a form of entertainment and the risk of losing money is always present.

10.1 Technical Disruptions

dk44 dna is not liable for losses caused by internet connection problems, third-party service disruptions or unexpected technical issues.

10.2 Account Security

dk44 dna will not be held liable for unauthorised access to an account resulting from a user's own negligence (such as sharing a password or entering details on a phishing site).

To learn more about dk44 dna and understand the standard of our services, visit our About Us page.

dk44 dna believes that gaming is a form of entertainment that should be enjoyed in a controlled way. We provide a number of tools and services to protect users.

11.1 Self-Control Tools

• Option to set deposit limits.
• Option to limit gaming time.
• Option to take a temporary break (Cool-off).
• Self-exclusion option.

Gaming addiction is a serious problem. If you feel that gaming is having a negative effect on your life, visit our Responsible Gaming page for detailed information and support options.

dk44 dna reserves the right to change, revise or update these Terms at any time. Changes will be published on the website before they take effect and, where applicable, users may be notified by email or SMS.

Continuing to use the platform after updated Terms have been published means you have accepted the new Terms. If you have any questions about the Terms, you can contact our support team 24/7 via live chat or email.

12.1 Dispute Resolution

If you have any dispute or complaint, please contact our customer service team first. We review all complaints fairly and impartially and try to resolve them as quickly as possible.

12.2 Answers to General Questions

If you have general questions beyond these terms and conditions, you can find the information you need in our FAQ section. It covers common questions about deposits, withdrawals, bonuses, and account matters.